Listening Is The Key To Building High-Performance Financial Software Tools

Building a successful business requires a number of factors; and just as in cooking, choosing quality ingredients can make the difference between a mediocre meal and a mind-blowing one. The third ingredient in this recipe we’re brewing here is high-performance financial software tools that ensure your work is done quicker and more accurately.

We Take Listening Seriously

If you’ve read the first two articles in this series of blogs, then you’ll know that we’re looking at how New Zealand’s All Blacks’ principles can be applied to businesses.

• The first lesson was the importance of financial teamwork to ensure unity.
• The second lesson was individual encouragement to create financial leaders.
• The third lesson is, perhaps, more abstract but just as important, and the quote we’re looking at this time is:

‘Taringa whakarongo’

This translates to ‘listening carefully’ and its importance simply cannot be overestimated.

See, in 1999, when the All Blacks had lost five consecutive matches, two just-retired veteran players wrote a Black Book that outlined the values of the team for the players. 

Reconnecting with the values of the team, listening to those values, and acting on those values was the only way for the team to get back on track. 

Over 20 years later, we know that that was a successful endevour.

Think About How To Approach The Solution

This is why we pride ourselves in the fact that our problem-solving skills aren’t just down to our team of financial and technical experts’ experience and expertise, but also down to active listening that goes beyond hearing about the problem.

In fact, many clients come to us to discuss their problems. And while we can’t blame them – problems really do take over our thoughts and blur our vision of the solution – the reality is that oftentimes the problem described by our clients isn’t what’s actually hindering them from achieving their desired level of success. 

From our experience, talking about where our clients would like to get to is far more beneficial as this gives us an end point which we can help you grow towards, rather than focusing solely on your current reality and coming up an abstract conclusion.

This means that we can work with you on a solution with human empathy at its heart, and one which prioritises your people. 

Indeed, that is why customisable software like ours is important, as instead of allowing technology to take control of the steering wheel, we take the steering wheel and, based on your input and goals, decide how and where technology will take you.

This Is Why Listenings Helps In Building High-Performance Financial Software Tools

As we have explained many times in this blog, our software is completely customisable. This means that we can tweak it to work exactly how you need it to.

• We create software that integrates easily with other systems.
• We create software that maximises your team’s potential.
• We create software that automises your repetitive processes.
• We create software that works around you, not the other way round.

But to do this, we need to listen. Because it’s through listening that we can discover what lies behind your problem, outline the journey to your destination, and help you achieve the level of success you’ve always wanted.

So, if you’re ready for a long-term solution that will revolutionise the way you work and give your team the tools to help them excel, then get in touch with us. Also, join us next week to discover how to ensure persistent development in financial teamwork.